Forcetech Academy

Information We Collect

At Forcetech Academy, we collect information to provide better educational services and improve your learning experience. We're transparent about what we collect and why.

Personal Information

Name, email address, phone number, and mailing address when you register for courses or contact us.

Educational Data

Course progress, assignment submissions, grades, and learning preferences to personalize your experience.

Technical Information

IP address, browser type, device information, and how you interact with our website and learning platform.

We collect this information when you create an account, enroll in courses, participate in forums, or contact our support team. We never collect more than necessary to provide our services effectively.

How We Use Your Information

Your information helps us create a personalized and effective learning environment. Here's specifically how we use it:

Provide access to courses and educational materials
Track your progress and provide personalized recommendations
Send course updates, announcements, and educational content
Respond to your questions and provide technical support
Improve our courses and platform based on usage patterns
Verify your identity and prevent unauthorized access
Comply with legal requirements and protect our legitimate interests

Important: We never sell your personal information to third parties. We don't use your educational data for advertising purposes outside of promoting our own courses.

Information Sharing and Disclosure

We limit sharing your information to specific situations where it's necessary for our services or required by law.

Service Providers

We work with trusted third-party companies that help us operate our platform, such as cloud hosting services, email providers, and payment processors. These companies can only use your information to provide services to us and must protect it according to our standards.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If Forcetech Academy is acquired by or merged with another company, your information may be transferred as part of that transaction. We'll notify you before your information becomes subject to a different privacy policy.

Your Privacy Rights

You have several rights regarding your personal information. We make it easy to exercise these rights.

Access: Request a copy of the personal information we have about you
Correction: Update or correct inaccurate information in your account
Deletion: Request deletion of your personal information, subject to legal requirements
Portability: Receive your information in a structured, machine-readable format
Objection: Object to certain types of processing of your information
Restriction: Request that we limit how we process your information

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days. Some requests may require identity verification to protect your security.

Data Security and Retention

We take protecting your information seriously and use multiple layers of security to keep it safe.

Security Measures

We use encryption for data transmission and storage, regular security audits, access controls limiting who can view your information, and secure servers with firewalls and monitoring. However, no system is completely secure, so we can't guarantee absolute security.

Data Retention

We keep your information for as long as your account is active or as needed to provide services. After account closure, we retain some information for legal compliance, typically for seven years. Educational records may be kept longer to verify certifications and course completion.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and understand how you use our platform.

Essential cookies that make the website function properly
Analytics cookies to understand website usage and improve performance
Preference cookies to remember your settings and choices
Marketing cookies to show relevant content and measure campaign effectiveness

You can control cookie settings through your browser, but disabling certain cookies may limit website functionality. We don't use cookies to track you across unrelated websites.

International Data Transfers

Our primary servers are located in the United States. If you're accessing our services from outside the US, your information may be transferred to and processed in the United States.

We ensure that international transfers comply with applicable privacy laws and provide adequate protection for your information through appropriate safeguards, including standard contractual clauses approved by relevant authorities.

Children's Privacy

Our services are designed for adults and we don't knowingly collect personal information from children under 13. If we discover we've collected information from a child under 13, we'll delete it promptly.

For users between 13 and 18, we require parental consent before collecting personal information. Parents can review, modify, or delete their child's information by contacting us.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically. The "Last Updated" date at the top shows when the policy was most recently revised. Continued use of our services after changes become effective means you accept the updated policy.

Privacy Policy